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Nick Hern Books

Nick Hern Books Playscript Subscriptions – FAQs


What are Nick Hern Books Playscript Subscriptions?

Each month we'll send you (or your chosen recipient) one newly published Nick Hern Books playscript. The playscript will be selected by our expert team, and will have been published by NHB within the last month.

Playscript Subscriptions come in 6-Month and 12-Month packages, at a total cost of £60 and £110 respectively (including delivery).

How do I buy a Playscript Subscription?

First, choose whether you'd like to purchase a 6-Month or 12-Month Subscription, and click 'Add to Basket' on that subscription's page.

At checkout, you’ll be asked to enter your address, and will also have the option of selecting a separate delivery address. While you are welcome to enter the recipient's address at this point, please note that this is not required as you will be asked to provide this information in a welcome email.

You will be charged a one-off payment – this is not an automatically renewing Direct Debit.

Once you have completed checkout, you will receive a welcome email with a link for an online form for you to provide the following information:

  • the name and contact details of the person the subscription is for
  • the address to which the playscripts should be sent
  • the month you would like the subscription to start

The welcome email will also include an attached Gift Certificate, which you can forward on or print and give to the recipient.

Please allow up to two working days for your welcome email to arrive. We will need the above requested information before your subscription period can commence.

 

Can I pay for a Playscript Subscription via invoice?

Yes. Select 'Invoice Me' during the checkout process, and we will send you an invoice attached to your welcome email.

Please note: your Subscription must have been paid for before your first month begins. If your invoice is still outstanding, the start of your Subscription will be delayed until it is paid.

 

How long do Playscript Subscriptions last, and how do I renew?

Playscript Subscriptions come in 6-Month or 12-Month packages. When your Subscription is about to end, we'll write to let you know, and give you the option to renew so you can continue to receive the most exciting new drama.

 

When in the month are the playscripts sent out?

The dispatch date of Playscript Subscription copies varies from month to month. This is to enable us to have the broadest and most exciting range of options when selecting plays for our subscribers, as we publish new playscripts almost every week of the year! The books will be sent by Royal Mail 2nd Class post.

 

Are Playscript Subscriptions available internationally?

Due to ongoing complications around international delivery after Brexit and COVID-19, Subscriptions are currently only available to UK customers. We hope to be able to offer a digital option – including for international customers – soon.

 

I'm buying a Playscript Subscription as a gift. Do you have something I can give the recipient immediately?

Yes. Once you've purchased your Playscript Subscription, you'll receive a welcome email with an attached digital Gift Certificate, which you can forward to the recipient or print a copy for them.

 

I already have the playscript I was sent. Can I swap it for another?

Yes. Exchanges are capped at two playscripts for a 6-Month Subscription, and four playscripts for a 12-Month Subscription.

You can exchange the playscript for another newly published NHB playscript if the original book is returned to us undamaged. Please email us at subscriptions@nickhernbooks.co.uk to arrange this.

 

My delivery address has changed during my subscription period. What should I do?

If any of your subscription details change, please email us at subscriptions@nickhernbooks.co.uk promptly to let us know.

 

What if I want to cancel my Playscript Subscription?

You are entitled to a 14-day cooling-off cancellation period, starting from the day you purchase your Subscription. You can cancel your subscription for any reason within this period, and receive a full refund. After the 14-day cooling-off period has ended, you will not be able to cancel or end your subscription early.

As part of the Playscript Subscription sign-up process, we will ask you to let us know which month you would like the subscription to start. If your first dispatch date falls with your 14-day cooling-off period – for instance, you purchase a Playscript Subscription on 2 January and confirm you'd like it to start that month, and that month's book is scheduled to be dispatched on 10 January - we will send the book as planned. However, if you then choose to cancel your subscription before the end of the cooling-off period you (or your chosen recipient) will need to return that book at your (or your recipient's) expense. If it is not returned within 14 days of notifying us you want to cancel your subscription, the cost of that month’s book and delivery will be deducted from your refund. 

 

I have other questions. How do I get in touch?

If you'd like further information about our Playscript Subscriptions, or would like to discuss your current subscription, please email us at subscriptions@nickhernbooks.co.uk or call us on +44 (0)20 8749 4953.