Nick Hern Books Playscript Subscriptions – FAQs
What are Nick Hern Books Playscript Subscriptions?
Each month we'll send you (or your chosen recipient) one newly published Nick Hern Books playscript. The playscript will be selected by our expert team, and will have been published by NHB within the last month.
Playscript Subscriptions come in 6-Month and 12-Month packages, at a total cost of £50 and £90 respectively (including UK delivery).
Coronavirus (COVID-19) outbreak update, March 2020
In light of theatre closures following government advice, we've decided to pause all active Playscript Subscriptions until new play productions resume.
Subscriptions will be 'frozen' at their current month, and extended accordingly. Any new subscriptions purchased during this pause will start at the same time.
How do I buy a Playscript Subscription?
At checkout, you’ll be asked to enter your address, and will also have the option of selecting a separate delivery address. While you are welcome to enter the recipient's address at this point, please note that this is not required as you will be asked to provide this information in a welcome email.
You will be charged a one-off payment – this is not an automatically renewing Direct Debit.
Once you have completed checkout, you will receive a welcome email with a link for an online form for you to provide the following information:
- the name of the person the subscription is for
- the address to which the playscripts should be sent
- the month you would like the subscription to start
The welcome email will also include an attached Gift Certificate, which you can forward on or print and give to the recipient.
Please allow up to two working days for your welcome email to arrive. We will need the above requested information before your subscription period can commence.
Can I pay for a Playscript Subscription via invoice?
Yes. Select 'Invoice Me' during the checkout process, and we will send you an invoice attached to your welcome email.
Please note: your Subscription must have been paid for before your first month begins. If your invoice is still outstanding, the start of your Subscription will be delayed until it is paid.
How long do Playscript Subscriptions last, and how do I renew?
Playscript Subscriptions come in 6-Month or 12-Month packages. When your Subscription is about to end, we'll write to let you know, and give you the option to renew so you can continue to receive the most exciting new drama.
When in the month are the playscripts sent out?
Playscripts will be sent out on the 7th of each month, or the next working day. They will be sent by Royal Mail 1st Class post.
Are Playscript Subscriptions available worldwide?
Playscript Subscriptions are currently available to purchase online for UK customers only. If you're an international customer and are interested in subscribing, please email us at firstname.lastname@example.org.
I'm buying a Playscript Subscription as a gift. Do you have something I can give the recipient immediately?
Yes. Once you've purchased your Playscript Subscription, you'll receive a welcome email with an attached digital Gift Certificate, which you can forward to the recipient or print a copy for them.
I already have the playscript I was sent. Can I swap it for another?
Yes. Exchanges are capped at two playscripts for a 6-Month Subscription, and four playscripts for a 12-Month Subscription.
You can exchange the playscript for another newly published NHB playscript if the original book is returned to us undamaged. Please email us at email@example.com to arrange this.
My delivery address has changed during my subscription period. What should I do?
If any of your subscription details change, please email us at firstname.lastname@example.org promptly to let us know.
What if I want to cancel my Playscript Subscription?
There is a 14-day cooling-off cancellation period, starting from the day you purchase your Subscription. You can cancel your subscription for any reason within this period, and receive a full refund. After the 14-day cooling-off period has ended, you cannot cancel or end your subscription early.
If you purchase a subscription less than 14 days before the 7th of the following month, your subscription will commence the month after that. For example, if you purchase a subscription on the 28th February, it will not commence until 7th April. This is to allow you the full 14-day cooling-off period. If you want your subscription to start sooner, you can choose to waive your 14-day cooling-off period.
I have other questions. How do I get in touch?
If you'd like further information about our Playscript Subscriptions, or would like to discuss your current subscription, please email us at email@example.com or call us on +44 (0)20 8749 4953.