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SHIPPING & HANDLING CHARGES See full delivery charges on our website |
DELIVERY TIMES If your order contains any print items, we'll send you a further email once your order has been dispatched. Any 'forthcoming' titles included in your order will be dispatched as soon as they are available (please note that publication dates shown on the website are subject to change without notice, though we will notify you of any substantial delay). Orders for delivery within the UK Most UK orders will be sent via Royal Mail 2nd Class post, while larger UK orders may be sent via tracked courier. Please allow up to 10 working days for your books to arrive; if your order has not arrived by this time, please contact us by emailing info@nickhernbooks.co.uk or calling 020 8749 4953, quoting your order number as a reference. Orders for delivery within Europe If you’re ordering from Europe, your order will be sent via Royal Mail International Standard. Please allow up to 15 working days for your books to arrive; if your order has not arrived by this time, please contact us by emailing info@nickhernbooks.co.uk or calling 020 8749 4953, quoting your order number as a reference. Orders for delivery to the rest of the world If you're ordering from outside of the UK and Europe, your order will be sent directly from our warehouse. Please allow up to 20 working days for your books to arrive; if your order has not arrived by this time, please contact us by emailing info@nickhernbooks.co.uk or calling 020 8749 4953, quoting your order number as a reference. Orders containing ebooks If your order contains any ebooks or audiobooks, you can access your purchases via the Glassboxx app, which is free to download to any device or computer, or online via the Glassboxx Browser Reader. For more information, please visit our Ebooks Help page. We will also send you a separate email. Orders containing A4 Editions Please be aware that A4 Editions are printed on demand, and will arrive separately from any other print items you may have ordered. If you have ordered five or more copies of an A4 Edition, we will send you a separate email requesting confirmation of your order – we require a response to this email in order to proceed. Once confirmed, your books will be sent to you direct from the printer, arriving within the 10-working-day timeframe outlined above. Orders containing Playscript Subscriptions If you have purchased a Playscript Subscription, we will send you a separate welcome email within two working days. |
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