We’re currently experiencing temporary disruption to the availability of some titles as we move all of our books to a new warehouse, which means it may take longer than normal for your order to reach you. Click here for more information.

Ebooks Help

If you have purchased your ebooks via this website from 1 February 2024 onwards, these can be read on the Glassboxx app, which is free to download to any device or computer, or online via the Glassboxx Browser Reader.

All ebook purchases made up to and including 31 January 2024 remain available to read via Adobe Digital Editions. Support for these purchases can be found at the bottom of this page.

Alternatively, our ebook titles can be purchased from most mainstream ebook retailers. For help with an ebook purchased from another retailer, please check the retailer's site.


Installing and using the Glassboxx app

Use the Glassboxx app to listen to or read your books on iOS, Android, Windows and macOS devices.

To install the app on your device or computer, visit the Glassboxx download page and click the appropriate download link. Then log in with the email address you used for your purchase. The audiobooks and/or ebooks you've bought will be displayed within My Books.


Using the Glassbox Browser Reader

Your ebooks and audiobooks can also be accessed online via your internet browser. Navigate to the Glassboxx Browser Reader page and log in with the email address you used for your purchase. Your audiobooks and/or ebooks will be displayed in My Books.


Further help with Glassboxx

If you have any questions about using the Glassboxx app or Browser Reader, or you encounter any problems accessing your ebooks or audiobooks, please visit the Glassboxx Help page or email help@glassboxx.com.


Refunds and Cancellations

You can cancel any ebook or audiobook purchase made through this website within 14 days of purchase and receive a full refund, provided you have not already read or listened to it. To request a refund, please contact us with full details.


Ebooks purchased from Nick Hern Books before February 2024

If you bought any ebooks from this website on or before 31 January 2024, they remain available to read via Adobe Digital Editions. For more information about accessing them, visit our Ebooks Help Pre-2024 page.